The global launch of Arknights: Endfield on January 22, 2026, was supposed to be a celebration for millions of fans returning to the world of Talos-II. Instead, the release has spiraled into a financial nightmare for players on PC and mobile. A critical Arknights Endfield billing bug has reportedly drained bank accounts, with users claiming unauthorized transactions totaling thousands of dollars. Publisher Gryphline has issued an emergency statement, temporarily disabling PayPal purchases as reports of the "bank account wipe game bug" flood social media.
The "Infinite Charge" Glitch Explained
Early Monday morning, reports began surfacing on Reddit and X (formerly Twitter) from players who attempted to purchase the "Originium Prime" starter packs. What should have been a single transaction allegedly triggered a recurring payment loop or, in more severe cases, charged random, exorbitant amounts unrelated to the item's price.
One viral Reddit post, titled "My whole balance got wiped," details a user's experience of being charged £1,200 ($1,500) for a $9.99 monthly pass. The Gryphline payment error appears to be specifically linked to the PayPal integration on the official PC launcher and mobile clients. Unlike standard transaction failures, this glitch seems to bypass standard authorization checks after the initial approval, leading to multiple rapid-fire deductions that have triggered fraud alerts at major banks worldwide.
Gryphline Issues Emergency Statement
In response to the escalating crisis, Gryphline released an official statement via the game's social media channels at 09:00 UTC on January 26. The publisher acknowledged the "inconsistencies between customer orders and payment deductions" and announced immediate countermeasures.
"We are aware of a critical issue affecting a limited number of transactions made via PayPal," the statement reads. "To protect our Endministrators' assets, we have temporarily disabled PayPal as a payment option across all platforms while we conduct a thorough investigation."
The developer, Hypergryph, has emphasized that transactions made directly through the PlayStation Store (PS5) or Apple App Store appear unaffected, isolating the issue to direct third-party payment gateways used on the PC and Android stand-alone clients.
Arknights Endfield Refund Guide: What to Do Now
If you have been affected by the Arknights Endfield billing bug, panic is the natural reaction, but Gryphline and banking experts advise following a strict protocol to ensure you get your money back. Here is the recommended course of action:
1. Do Not Chargeback Immediately
While it is tempting to call your bank immediately, initiating a chargeback can sometimes lead to an automatic ban of your game account due to anti-fraud systems. Gryphline has promised that "all anomalous transactions will be fully refunded within 24-48 hours" without user intervention. Wait for the official refund wave before flagging the transaction as fraud, unless your bank balance is critically compromised.
2. Check Your PayPal Activity
Log into PayPal directly (do not click links in emails) and verify the transaction log. Take screenshots of every unauthorized charge, specifically noting the "Transaction ID" and the timestamp. This evidence will be crucial if the automatic refund process fails.
3. Contact CS with Your UID
If you do not see a refund pending by Tuesday morning, submit a ticket through the official website's support portal. Include your User ID (UID), server region, and the screenshots of the PayPal activity. Use the subject line "Payment Error Priority" as suggested by community moderators.
Launch Week Context: A Rough Start for a Hit
Despite the financial controversy, Arknights: Endfield launch news 2026 remains a hot topic for its gameplay merits. The game, which serves as a 3D real-time strategy spinoff to the 2019 tower defense hit, has been praised for its base-building mechanics and the seamless exploration of Talos-II. With over 35 million pre-registrations, it was poised to be one of the best mobile RPGs 2026 had to offer.
However, trust is a fragile currency in the gacha gaming market. Similar launch disasters in the past have forced developers to issue massive in-game compensation to retain their player base. Industry analysts predict Gryphline may need to offer significant amounts of free currency—potentially a "5-star Operator selector" or equivalent—to apologize for the stress caused by the bank account wipe game bug.
What's Next for Endfield?
As of this writing, the PayPal option remains greyed out in the in-game shop. Players looking to make purchases are advised to use credit cards directly or purchase digital gift cards for their respective platforms until Gryphline gives the "all clear." We will update this article as soon as the developers confirm the glitch has been patched and the payment gateway is restored.
