The highly anticipated global release of Arknights: Endfield has turned into a financial nightmare for thousands of players, as a catastrophic Arknights Endfield launch bug is reportedly draining bank accounts with unauthorized charges. While the cross-platform title from Hypergryph was poised to define PC and mobile gaming news 2026, the conversation has shifted from its immersive gameplay to a severe payment processing crisis. Reports flooding social media allege that a glitch in the transaction system is charging users random, massive sums—in some cases wiping entire savings—forcing the developer into Hypergryph emergency maintenance late Wednesday night.

Launch Week Turns Into Financial Panic

What should have been a celebration of the Arknights Endfield global release has dissolved into panic. Players logging in during the launch window to purchase the standard $4.99 monthly pass or starter packs have reported seeing transaction receipts for significantly higher amounts. The error appears to specifically affect direct-to-consumer payment gateways, with PayPal users seemingly hit the hardest.

One viral post on the r/Endfield subreddit showed a user attempting a standard purchase only to be charged over $1,200 in a series of rapid, duplicate transactions. "My rent money is gone," the user wrote, sharing screenshots of a bank ledger decimated by the Arknights Endfield payment error. Another player claimed a staggering €15,000 attempt was made on their card, triggering an automated fraud freeze from their bank.

Hypergryph Responds with Emergency Maintenance

In response to the escalating crisis, developer Hypergryph pulled the game's payment servers offline for emergency maintenance. The official social media accounts acknowledged the "abnormal payment deductions" and announced that the PayPal option has been temporarily disabled across all platforms, including the PC launcher and mobile clients. The PlayStation 5 version, which routes payments through the PlayStation Network (PSN), appears to be unaffected by this specific Arknights Endfield bank overcharge glitch.

"We are aware of the critical issue affecting a subset of transaction channels," the studio stated in a press release issued early Thursday. "We have entered emergency maintenance to isolate the cause. All erroneous charges will be reversed, and affected players will receive compensation." Despite the assurance, the timeline for these reversals remains unclear, leaving many players in financial limbo.

Arknights Endfield Refund Guide: Steps to Take Now

If you have been affected by the glitch, it is crucial to act immediately but carefully. Many players instinctively rush to issue a chargeback, but veteran gacha gamers warn that this often leads to an automatic account ban. Here is a recommended Arknights Endfield refund guide based on current community advice:

  • Document Everything: Take screenshots of your in-game purchase history, the error messages, and your bank statement showing the unauthorized amounts.
  • Contact Official Support First: Submit a ticket through the official Gryphline customer service portal with the subject line "Payment Error - Critical."
  • Wait 24 Hours for Reversal: Hypergryph has stated that many duplicates are "ghost charges" that may self-correct. However, if the funds are actually debited, proceed to the next step.
  • Contact Your Bank: Inform your bank of the error but clarify that the merchant is working on a fix to avoid a hostile chargeback dispute unless necessary.

Community Trust at an All-Time Low

The severity of this bug cannot be overstated. While bugs are common in modern gaming launches, a defect that threatens real-world financial security is rare and damaging. The Arknights Endfield global release was meant to solidify Hypergryph's position as a titan in the industry, expanding the popular Arknights IP into a 3D real-time RPG. Instead, the narrative is currently dominated by fear and distrust.

As of Thursday morning, the payment servers remain unstable, and players are advised to avoid making any in-game purchases until an official "All Clear" is given. We will continue to update this story as more details on the refund process become available.